Terms and Conditions

General Terms and Conditions (GTC)

Last Updated: 29/10/2025

Applicable to all services provided by Anna Korlath, Partita IVA 12937540966

1. General

These General Terms and Conditions (GTC) take effect as soon as you (as the "Client") engage in any service provided by Anna Korlath (whether via email, acceptance of a quote, or other means). These terms govern the entire legal relationship and the provision of services between Anna Korlath ("we" or "us") and you.

Our business address is: Via Alcide de Gasperi 13, 20092 Cinisello Balsamo, MI, Italy. The owner and operator is Anna Korlath under the VAT Identification Number (Partita IVA)12937540966.

The purpose of our business is the provision of the following services: Illustration, Brand Design, Visual Identity, Strategic Consulting, and the creation of creative concepts and accompanying texts.

2. Definitions

For the clarity of these GTC, the following capitalized words have the meanings defined below:

Client: An individual, company, or organization that engages my services.

Confidential Information: All technical and non-technical information about you, your business, or a Project.

Final Work: The result of our services (e.g., illustration, brand manual, logo, design, final file).

Draft: A preliminary version of a work that we have created or developed for you.

Payment Schedule: The timeframe for settling individual invoices or installments.

Budget: The total amount payable by the Client for the provision of the service or the completion of the Project.

Deadline: The date on which the Project is expected to be fully completed and delivered to you.

Formal Offer: A legally binding document detailing the specifics of your Project (Budget, schedule, Project content).

Project: The entirety of all services, works, and deliverables commissioned by you.

Source Material: All texts, briefings, brand guidelines, or visual references you provide to us for the Project.

Third-Party Provider/Supplier: Any natural and/or legal person who assists us in performing the agreed services (e.g., printers, external consultants, proofreaders).

3. Acceptance

By placing an order for the services described in Section 1 or accepting a Formal Offer, you automatically agree to these GTC and our Privacy Policy.

Recurring Clients: These GTC serve as the basis should disputes arise. By using our services, you automatically agree to these General Terms and Conditions.

Agencies and Intermediaries: These General Terms and Conditions supersede any incompatible or otherwise problematic provisions in other agreements made by us, unless we have expressly agreed otherwise in writing.

4. Service Provision and AI Usage

Under these GTC, we strive to execute all commissioned services or Projects promptly and professionally. The method of Project execution is at our discretion.

4.1 Use of AI Tools in Workflow

In performing the Project, we utilize AI features from Google Workspace (e.g., Gemini) and other Google services as internal efficiency and creative tools.

AI Use: AI may be used for summarizing meeting minutes (e.g., in Discovery Calls), analyzing client specifications, idea generation, and creating draft texts or reference material.

Responsibility: The use of AI tools serves exclusively as internal support for the creative process. The Final Works are created, curated, and warranted by Anna Korlath.

5. Scope of Service and Order Amendments

5.1 Creative Services

For the creation of Illustrations, Brand Design, or Strategies, we will provide you with Drafts for review. You are ultimately responsible for approving the final concepts.

5.2 Order Amendments

Any change requested by you to the Project details described in your Formal Offer may affect the Budget, the Payment Schedule, or the Deadline. Such changes must be confirmed by us in writing. We are not obliged to implement a change that we have not expressly agreed to.

6. Early Cancellation and Inability to Perform

6.1 Early Cancellation by the Client

Should you decide to cancel the Project, in whole or in part, before the Deadline, you may be invoiced for the work completed up to the time of cancellation. Payment is governed by the provisions of Section 8 (Budget and Payment).

6.2 Inability to Perform

Should the completion of the service or Project become impossible due to circumstances beyond our control (force majeure):

No Service Rendered: You will receive a full refund of any amount already paid.

Services Rendered: If Drafts have been submitted and a Prepayment has been received, we will not refund the Prepayment.

7. Quality Assurance and Defects

7.1 Review and Approval

For Projects, we will submit an initial Draft for your review and comment. The review process generally consists of 2 rounds of revisions. Further changes are subject to your requests being justified and within the original Project scope, at our discretion.

7.2 Quality Complaints

You agree to review the Project results within fourteen (14) days of delivery and contact us within this period in case of quality complaints. If the period expires without you having expressed quality complaints to us, the submitted work is considered approved.

7.3 Liability Disclaimer (Print)

We are not liable for errors, omissions, or inaccuracies in the final printed materials, including colour shifts or mistakes made by the printer, after the Client has approved the design files. Responsibility for the quality assurance of printed materials and selection of the printer lies solely with the Client.

8. Budget and Payment

Due Date: Payment is due within 7 days of the invoice date.

Prepayment: We may require a Prepayment of fifty percent (50%).

Late Fee: A late fee of nine percent (9%) per annum above the base rate of the invoice date will be charged for delayed payments. A processing fee of €40 EUR will be charged for reminder letters.

Additional Costs: You agree to reimburse us for all costs for additional services or projects requested by you that were not part of your Formal Offer.

9. Intellectual Property and Portfolio Rights

9.1 Ownership of Final Work

Ownership of the Final Work (including the limited usage and exploitation rights agreed upon) transfers to the Client only upon receipt of the full and final payment specified in the Formal Offer. Until full payment is received, the Designer retains all intellectual property rights and may withhold final deliverables.

9.2 Designer's Retention Rights

Unless explicitly agreed otherwise in a separate written agreement, the Designer retains all intellectual property rights, copyright, and ownership of the following materials:

Source Files: All original working files, editable layers, and underlying digital assets used to create the Final Work (e.g., .ai, .psd, .fig files).

Drafts and Unused Concepts: Any design concepts, sketches, preliminary drafts, or other work not selected or included in the Final Work. The Designer reserves the right to use, develop, and license these drafts and unused concepts again for future clients.

9.3 Portfolio and Promotional Use

The Designer reserves the perpetual, worldwide right to use the Final Work and details of the Project for promotional purposes, including displaying the work on the Designer's website, social media, and in digital or physical portfolios, unless the Client explicitly requires a non-disclosure agreement (NDA) and confidentiality clauses have been contractually agreed upon and signed by both parties.

10. Client Obligations and Warranty

10.1 Obligation to Cooperate

You commit to diligent cooperation during the Project execution. Defects or delays resulting from unclear, incorrect, or incomplete information or instructions on your part are your responsibility.

10.2 Warranty for Intellectual Property Rights

You warrant that by ordering the Final Work, you are not infringing any patent or copyright of a third party, and you indemnify us against all losses, claims, damages, expenses, or liabilities arising from unlawful Source Material provided by you.

10.3 Non-Use

We may use the Confidential Information solely for the execution of the Project.

11. Confidentiality and Electronic Communication

11.1 Confidentiality

We commit to applying appropriate procedures and security standards to ensure the confidentiality of your Confidential Information. Disclosure to Third-Party Providers/Suppliers occurs only when necessary for Project execution.

11.2 Electronic Communication and Cloud Storage Services

We use Google Workspace and Microsoft OneDrive for secure communication and storage, adhering to GDPR guidelines. We are not liable for damages arising from the transmission of viruses or irregularities in electronic communication.

12. Relationship, Subcontracting, and Entire Agreement

12.1 Relationship and Subcontracting

We are independent contractors. We reserve the right, at our discretion, to engage a Third-Party Provider/Supplier for specific parts of the service or Project (Subcontracting). We remain responsible for the delivery of the Final Work.

12.2 Entire Agreement

These GTC, along with our Privacy Policy and your Formal Offer, constitute the entire agreement between us.

13. Choice of Law & Jurisdiction

13.1 Choice of Law & Jurisdiction

These GTC are governed by the laws of the Republic of Italy and shall be construed in accordance therewith. All disputes or claims shall be exclusively asserted before Italian courts.

13.2 Governing Language

The English language version is considered the original legal instrument for all purposes and shall prevail in the event of a contradiction with any translation.